Overnight triage
42 inbound emails sorted, classified and routed before anyone logs in.
One teammate. Every channel your business runs on.
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D
@Riley can you check if invoice #4482 from Vendor X matches our contract terms?
R
Checked. The invoice assumes net-30, but the 2024 MSA amendment (§7.2) sets net-45. I've drafted a correction reply to the vendor. Approve to send?
Sources: MSA_VendorX_2024.pdf · §7.2 · invoice-4482.pdf
A DAY WITH RILEY
09:00Inbox triage & conflict checks
11:30Draft responses queued for approval
14:00Contract lookups with citations
16:45Day summary posted to the channel
A SHIFT, NOT A CHAT
A day with Riley
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Grounded drafts
Replies drafted with citations, queued in Teams for one-tap approval.
Smart escalation
A contract conflict it can't resolve goes to the right human, with full context attached.
Shift report
What was handled, what's pending, what needs you tomorrow, posted to the channel.